1. An overview of data protection

General

The following notes provide a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. You will find detailed information on the subject of data protection in this Data Privacy Policy.

Data collection on our website

Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide it to us. For example, this could data you enter on a contact form. Other data are collected automatically by IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you visit our website.
What do we use your data for?
Part of the data is collected to ensure the website properly functions. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You also have the right of appeal to the competent supervisory authority.
Analytics and third-party tools When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Details can be found in the chapter "Third-party modules and analytics." You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this Data Privacy Policy.
If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmission via the internet (e.g. via email communication) may exhibit security gaps. A complete protection of your data against access by third-parties is not possible.

Notice concerning the party responsible

The party responsible for processing data on this website is:

KISTERS Australia
Unit 4, 24 Mahony Court 
Weston Ck, ACT 2611
Phone: +61 2 6154 5200
Phone: +001 916 723 1441
Email: info@kisters.com.au 
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Withdrawing Consent to the Processing of Your Data

Many data processing operations are only possible with your express consent. You may withdraw your consent at any time with future effect. An informal email making this request is sufficient. The legality of the data processing up to the revocation remains unaffected by the revocation.

Right to File Complaints with Regulatory Authorities

If there has been a breach of data protection legislation, the data subject may file a complaint with the competent regulatory authorities. 

Right to Data Portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon displayed in your browser's address bar or its background color (depending on the browser). If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Access, Blocking, Deletion

Within the framework of the applicable legal provisions, you have the right to free access to your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correct, block or delete this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

Opposition to Promotional Emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

Statutory Data Protection Officer

The appointed data protection officer for the KISTERS group is
KISTERS AG
Dr. Heinz-Josef Schlebusch
Pascalstraße 8+10
52076 Aachen
Phone: +49 2408 9385 -0
Email: datenschutz@kisters.de

4. Data Collection on our Website

Cookies

Some of our web pages use cookies. Cookies are small text files that are stored on your computer and saved by your browser. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies make it possible to recognize your browser the next time you visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server Log Files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Time of the server request
• IP address of your device

These data will not be combined with data from other sources.

Contact Form

If you send us enquiries using the contact form, your details from the enquiry form, including the contact data you provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The legality of the data processing up to the revocation remains unaffected by the revocation.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this Website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The legality of the data processing up to the revocation remains unaffected by the revocation.
We will continue to store the data collected during registration for as long as you remain registered on our website and is subsequently deleted. Statutory retention periods remain unaffected.

5. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The legality of the data processing up to the revocation remains unaffected by the revocation.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the member area) remain unaffected.
Unsubscribe from Newsletter: info@kisters.com.au

6. Privacy Policy for the use of Facebook, Twitter, and LinkedIn

Note: Our websites do not presently use so-called share buttons, which enable visitors to easily post content from our website on platforms such as Facebook, Twitter, and LinkedIn. Share buttons are based on so-called "Shariff" technology. More information on this technology can be found at www.mediawiki.org/wiki/Extension:Shariff.
When you visit one of our websites, no data will be sent to the servers of the above services. Only when you click one of the share buttons and thus deliberately want to share content from our websites, communication with the servers of the respective service provider takes place. We point out that we have no knowledge of the content of the transmitted data and their use by the respective service. The use of the share buttons and the associated collection of your data or your usage behavior by the above services is at your own risk. The provider identification of the above services and their privacy policies are:

7. Analytics and Advertising

Google Analytics

• Facebook: Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA | Facebook’s privacy policy: http://de-de.facebook.com/policy.php
• Twitter: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA | Twitter’s privacy policy: http://twitter.com/privacy
• LinkedIn: LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA | LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy
• This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
  Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
  Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

  IP anonymisation

  We have activated the IP anonymisation feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the United States and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

  Browser plugin

  You can prevent the storage of cookies by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (including your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

  Objecting to the collection of data

  You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.
  For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

  Order data processing

  We have entered into an agreement with Google for order data processing and implement requirements of the United States Federal Trade Commission (FTC), in the absence of an official Data Protection Authority (DPA) when using Google Analytics.

  8. Plugins and tools

  YouTube

  Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you are logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this association by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.
  Further information about the handling of user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

  Google Web Fonts

  For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you are using must connect to Google's servers. Google thus becomes aware that our webpage was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font is used by your computer. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

  Google Maps

  This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.
  Further information about the handling of user data can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.